B2 IMPACT ASA
Sector unknown·B2I · Oslo Børs·Fiscal year to 31/12/2024
Exposure profile
Derived from what the company itself writes. Empty directions mean the report doesn't mention themes of that type.
In their own words
Grouped by theme, from the management review in the annual report. A · The company itself is a verbatim quote, B · From the report is without a verified quote.
Labour and wages
Raw materials and inputs
DriverPositive impact: strengthens
“High employee satisfaction is crucial for providing high-quality services.”
Annual report 2024A · The company itself
DriverNegative impact: weakens
“Employees working at B2 Impact’s call centres are directly exposed to financial distressed and vulnerable customers, and may be subject to threats and psychologically demanding work whilst also required to meet financial targets. This could potentially affect their mental health and have a negative impact on call center employees.”
Annual report 2024A · The company itself
InputNegative impact: weakens
“B2 Impact’s business is based on a skilled workforce, IT infrastructure, data processing and analytics.”
Annual report 2024A · The company itself
InputNegative impact: weakens
“The Group employed 1,529 employees (headcount) at year-end, consisting of 1,037 women and 492 men. The total number of full-time equivalents (FTEs) in the Group at year-end was 1,377 of which 925 women and 452 men.”
Annual report 2024A · The company itself
InputNegative impact: weakens
“Our employees are crucial to the overall company success, and the Group is committed to attracting and retaining competent and motivated employees and managers to avoid the risk that strategic goals cannot be achieved.”
Annual report 2024A · The company itself
InputNegative impact: weakens
“We secure employment to more than 1500 employees across several functions.”
Annual report 2024A · The company itself
StrategyPositive impact: strengthens
“This represents a net decrease of 230 during the year from 1,607 at the end of 2023. Going forward, the number of FTEs is expected to be further reduced because of the ongoing efficiency programs and the planned reduction of geographical footprint.”
Annual report 2024A · The company itself
Consumer spending
Macro
DriverNegative impact: weakens
“The main impacts of the global situation on B2 Impact are higher interest rates and increased cost of living, which put pressure on debt repayments.”
Annual report 2024A · The company itself
DriverPositive impact: strengthens
“Customers’ ability and willingness to pay their debt is one of the main drivers of financial performance for our company. • Communication through call centres • Letter exchange • Website • Customer self service solutions • Communication with customer quality teams • Complaints mechanisms • Customer surveys • S4 Customers and end-users (fair and ethical treatment, good communication, data privacy) 3PC (third party clients) 3PC (third party clients) are companies which we provide collection services to.”
Annual report 2024A · The company itself
StrategyPositive impact: strengthens
“Our services are designed to assist consumers in managing their indebtedness by creating repayment plans tailored to their financial situations. This method helps consumers gradually restore their financial health and re-enter the financial system within a reasonable timeframe.”
Annual report 2024A · The company itself
Market
“As a debt-solution provider, B2 Impact serves financially vulnerable individuals, and we therefore have a particular duty to approach them with empathy, respect, and dignity. Collecting debt from individuals in financial distress may put negative pressure on people already in a vulnerable situation, which is a potential negative impact from our business model.”
Annual report 2024A · The company itself
Chains in: Inflation weakens
Chains out: this strengthens Retail, strengthens Hospitality and leisure, strengthens Premium consumers, strengthens Grocery retail and private label
Equity and capital markets
Macro
DriverNegative impact: weakens
“The NPL business is capital intensive, and we are reliant on new capital to invest.”
Annual report 2024A · The company itself
Market
“Consist of the investment in and management of unsecured and secured loan portfolios directly or through investments in joint ventures.”
Annual report 2024A · The company itself
Banks and insurance
End markets
StrategyPositive impact: strengthens
“Our activities also contribute to the credit market by assuming risky debt from financial institutions (upstream 'value chain'), thereby supporting the overall financial ecosystem.”
Annual report 2024A · The company itself
Market
“Consist of the investment in and management of unsecured and secured loan portfolios directly or through investments in joint ventures.”
Annual report 2024A · The company itself
Market
“The Group’s customers are an important part of the value chain. B2 Impact engage with a large number of customers with many of them being in a difficult financial situation.”
Annual report 2024A · The company itself
Market
“Stakeholder group Stakeholder description Engagement activities Interest and views Suppliers and business partners Suppliers primarily includes non-performing loan portfolio suppliers (NPLs) and suppliers of services supporting in our day-to-day operations (legal services, leased office locations, IT services & tech solutions).”
Annual report 2024A · The company itself
Market
“Business partners primarily include financial institutions and credit rating agencies.”
Annual report 2024A · The company itself
Automation and robotics
Technology
StrategyPositive impact: strengthens
“Technology will play an important role to drive efficiency improvements going forward. Our cost reduction and efficiency efforts have continued throughout the year with investments in technology to further increase our efficiency and scalability.”
Annual report 2024A · The company itself
StrategyPositive impact: strengthens
“We have seen a significant increase in payment plans established through our self-service portals during the year and we also see a general increase in activities that are fully automated. This has allowed us reduced number of FTEs notably during 2024.”
Annual report 2024A · The company itself
StrategyPositive impact: strengthens
“We also see a potential of further operational improvements through use of technology and data. A higher degree of automation and increased use of AI powered tools will contribute to this.”
Annual report 2024A · The company itself
StrategyPositive impact: strengthens
“The Board will continue to focus on further cost reductions through streamlining operations. The Board expects that further efficiency can be achieved through increased use of tools such AI powered automation, self-service platforms and multi-channel customer communication.”
Annual report 2024A · The company itself
Artificial intelligence
Technology
StrategyPositive impact: strengthens
“Technology will play an important role to drive efficiency improvements going forward. Our cost reduction and efficiency efforts have continued throughout the year with investments in technology to further increase our efficiency and scalability.”
Annual report 2024A · The company itself
StrategyPositive impact: strengthens
“We also see a potential of further operational improvements through use of technology and data. A higher degree of automation and increased use of AI powered tools will contribute to this.”
Annual report 2024A · The company itself
StrategyPositive impact: strengthens
“The Board will continue to focus on further cost reductions through streamlining operations. The Board expects that further efficiency can be achieved through increased use of tools such AI powered automation, self-service platforms and multi-channel customer communication.”
Annual report 2024A · The company itself
Chains out: this strengthens Data centres, strengthens Semiconductors and electronic components, strengthens Semiconductor industry
Cybersecurity (products and services)
Technology
StrategyPositive impact: strengthens
“Regular system updates and advanced security measures reduce vulnerabilities to cyberattacks, creating business resilience and facilitating scalability.”
Annual report 2024A · The company itself
Chains in: Cyber attacks and IT security risk strengthens
Chains out: this strengthens Digitalisation
IT operations and cloud
Raw materials and inputs
StrategyPositive impact: strengthens
“Additionally, we have implemented self-service solutions that allows customers to view status and manage their debts, altogether while facilitating communication between us and our consumers.”
Annual report 2024A · The company itself
Financial regulation
Regulation
DriverMixed impact: mixed
“Risk arises from non-compliance or breaches to existing processes and procedures implemented. Regulatory changes can also influence the markets and local operations, either in a positive or in a negative way.”
Annual report 2024A · The company itself
DriverMixed impact: mixed
“B2 Impact continued to strengthen its risk management throughout 2024, increasing and aligning oversight with regulatory requirements to ensure alignment and compliance with the European NPL Directive requirements framework, which governs the management, servicing, and purchase of non-performing loans (NPLs) across the European Union.”
Annual report 2024A · The company itself
DriverNegative impact: weakens
“The NPL sector is strictly regulated and as a publicly listed company within this industry we need to ensure compliance and maintain licenses to operate. • Desktop research • Conferences and seminars • Audits • All sustainability topics, but in particular E1 Climate change Sustainability Statement Stakeholder group Stakeholder description Engagement activities Interest and views Employees Includes current and potential employees.”
Annual report 2024A · The company itself
DriverNegative impact: weakens
“We operate in accordance with the General Data Protection Regulation (GDPR) requirements, in addition to any local legislation in the countries where we operate.”
Annual report 2024A · The company itself
Interest rates
Macro
DriverNegative impact: weakens
“The main impacts of the global situation on B2 Impact are higher interest rates and increased cost of living, which put pressure on debt repayments.”
Annual report 2024A · The company itself
DriverPositive impact: strengthens
“Although 2024 continued to be a challenging year of macroeconomic uncertainty, inflation reduced significantly leading to several rounds of central banks interest rate cuts, and despite the macro-economic challenges, no meaningful increase in the low unemployment rates were observed, particularly across B2 Impact footprint. This positively impacted the Group, both from a customer collections perspective as well as reducing our internal costs.”
Annual report 2024A · The company itself
DriverNegative impact: weakens
“The NPL business is capital intensive, and we are reliant on new capital to invest.”
Annual report 2024A · The company itself
InputNegative impact: weakens
“In last year’s annual report we announced that our aim was to reduce our cost of debt further in 2024. It’s very pleasing to see that we have delivered a significant reduction of our cost of debt as promised.”
Annual report 2024A · The company itself
Chains in: Public debt and fiscal policy strengthens, Inflation strengthens
Chains out: this weakens Construction, weakens Real estate, weakens Wind power, weakens Housing market, weakens Office and commercial property, weakens Residential rental, weakens Residential construction
Geopolitical uncertainty
Macro
DriverNegative impact: weakens
“Changes in the economic and political environment may negatively impact our business, both in our ability to buy portfolios and our ability to collect on portfolios acquired.”
Annual report 2024A · The company itself
DriverNegative impact: weakens
“External risks: global and macroeconomic developments The ongoing military conflicts in the Ukraine, and the Middle East are keeping geo-political risks higher in Europe, with elevated macroeconomic uncertainty expected to continue. B2 Impact does not have any operations or employees in Ukraine, Russia or Middle East.”
Annual report 2024A · The company itself
Chains out: this strengthens Defence budgets, strengthens Energy security, strengthens Tariffs and trade policy, weakens Global trade volumes, strengthens Sea freight and freight rates, weakens Reconstruction of Ukraine
Business cycle and GDP growth
Macro
DriverNegative impact: weakens
“Changes in the economic and political environment may negatively impact our business, both in our ability to buy portfolios and our ability to collect on portfolios acquired.”
Annual report 2024A · The company itself
Chains out: this strengthens Global trade volumes, strengthens Construction
Employment
Macro
DriverPositive impact: strengthens
“Although 2024 continued to be a challenging year of macroeconomic uncertainty, inflation reduced significantly leading to several rounds of central banks interest rate cuts, and despite the macro-economic challenges, no meaningful increase in the low unemployment rates were observed, particularly across B2 Impact footprint. This positively impacted the Group, both from a customer collections perspective as well as reducing our internal costs.”
Annual report 2024A · The company itself
Inflation
Macro
InputNegative impact: weakens
“All of B2 Impact’s employees are paid an adequate wage, in line with applicable benchmarks.”
Annual report 2024A · The company itself
Chains out: this weakens Consumer spending, strengthens Interest rates
Europe
Geography
Geography
“The Group invests in unsecured portfolios in ten markets serviced by local entities under the B2 Impact brand.”
Annual report 2024A · The company itself
Geography
“Veraltis Asset Management, wholly owned by the Group, is providing local and master servicing in eight markets, where assets are a mix of unsecured and secured portfolios and Real Estate Owned assets (REOs).”
Annual report 2024A · The company itself
Geography
“Entering 2025, B2 Impact has continued operations in 18 countries, with investments to be concentrated in 10 to 12 markets.”
Annual report 2024A · The company itself
Nordics
Geography
Geography
“The Group invests in unsecured portfolios in ten markets serviced by local entities under the B2 Impact brand.”
Annual report 2024A · The company itself
Geography
“At the end of 2024 we strengthened our position in the Nordics with the acquisition of unsecured portfolios and a platform in Norway.”
Annual report 2024A · The company itself
Geography
“Entering 2025, B2 Impact has continued operations in 18 countries, with investments to be concentrated in 10 to 12 markets.”
Annual report 2024A · The company itself
Denmark
Geography
Geography
“Entering 2025, B2 Impact has continued operations in 18 countries, with investments to be concentrated in 10 to 12 markets.”
Annual report 2024A · The company itself
Competitors mentioned in the report
No named competitors in the report.
Financial figures
| Revenue latest fiscal year | 3.68 bn NOK |
| Revenue growth vs. the year before, same method | -2.4 % |
| EBITDA reported by the company | 1.59 bn NOK |
| Net debt debt incl. leasing minus cash | N/A |
| Diluted EPS per share | 0.75 NOK |
Source: annual report (ESEF) A. See the report
Criteria
| Profit | ✓ |
| Growing | ✗ |
| Healthy balance sheet | N/A |
Only the criteria that can be computed from financial statements on this page. The remaining criteria (such as price and dividend) need a share price and are in the analysis.
Figures are in the report's currency (NOK), not converted to DKK. Quotes are shown as the company's own words in the report's original language.